Budget Dumpster (now Waste Dynamics) is a consumer services business that was facing several challenges with its recruitment process. The company lacked an internal dedicated recruiting team and was struggling to attract qualified candidates in a scalable and sustainable manner. This resulted in an unstructured candidate outreach strategy and a lack of proactive hiring. Additionally, Budget Dumpster was in need of an organizational development strategy to absorb 2x team member growth across all areas of the business within a year.
The Challenge:
To create an internal recruiting capability, develop a strong employment brand, establish analytics dashboards, and create a consistent, traceable interviewing process.
Discovery:
Bell Falls Search spent time understanding the specific growth goals of Waste Dynamics and customized a solution to fit their needs. This included the implementation of a new Applicant Tracking System (ATS).
Results:
The partnership between Waste Dynamics and Bell Falls Search was a success, delivering significant improvements in their recruitment process, attracting and hiring highly qualified candidates, and developing a sustainable model for internal recruiting support.
The Challenge
Our objective was to create an internal recruiting capability, develop an employment brand and messaging strategy, implement supporting technology infrastructure, establish analytics dashboards, and create a consistent and traceable interviewing process.
Discovery
Bell Falls Search spent time understanding the specific growth goals of Waste Dynamics and customized a solution to fit their needs. This included the implementation of a new Applicant Tracking System (ATS), JazzHR, which improved candidate interaction, increased internal collaboration and process flow, and improved market visibility of opportunities. Bell Falls Search also leveraged existing marketing collateral for employment branding efforts, promoted culture-focused videos and online advertising to attract talent, and optimized ROI on job board expenses.
In addition to these efforts, Bell Falls Search trained inexperienced hiring managers in interviewing methodology and market research, improved internal awareness of available openings, and established a regular cadence for the development and sharing of recruiting metrics and results. They also developed internal recruiting leadership, added a new role (Recruiting Coordinator), and established a sustainable model for internal recruiting support.
“The Recruiting efforts of Bell Falls Search goes beyond filling jobs. Ron’s willingness to understand our culture as well as our evolving business objectives, led to several organizational additions that demonstrated high value proactivity. Their ability to affect change across Sales, Technology, Marketing, and Operations continues to provide us a nimble and trusted partner.” – John Fenn, Co-Founder of Budget Dumpster
Results
The results of the partnership were impressive. Waste Dynamics eliminated 100% of external recruiting agency utilization, facilitated the direct hiring of 75+ new team members, and drove cost per hire to $1,377 per hire over 8 months (compared to the industry standard of $4,000+). The company also replaced consulting efforts with a dedicated Recruiting Coordinator to sustain pipeline management and developed a consistent and transparent bi-monthly executive dashboard of recruiting results.
The co-founders of Waste Dynamics, Mark Campbell and John Fenn, praised Bell Falls Search for their unique approach to understanding the company’s culture and their passion for placing the best candidates with the right fit. Eamon Larkin, the VP of Wastepay, appreciated the way Ron and his team at Bell Falls Search approached their recruiting needs, and Kyle Braun, the CEO, praised Ron’s unique approach to building solutions specific to Waste Dynamics to support their growth objectives.
In conclusion, the partnership between Waste Dynamics and Bell Falls Search was a success, delivering significant improvements in their recruitment process, attracting and hiring highly qualified candidates, and developing a sustainable model for internal recruiting support.
